Shipping policy
About Shipping
■ Shipping Within Japan
Our store utilizes the following shipping methods depending on the size and weight of the products.
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Courier Service
【Carrier】 Sagawa Express
【Shipping Service Name】 Hikyaku Express
【Shipping Fee】 Free
【Product Shipping Timing】
For advance payment methods (e.g., bank transfer): Orders will be shipped within 2 business days after payment confirmation.
For other payment methods (e.g., credit card): Orders will be shipped within 2 business days after order confirmation. *In the case of advance payment, the estimated delivery date may vary depending on the timing of the customer's payment.
【Estimated Delivery Time (After Shipment)】 Approximately 2 to 3 days
【Remarks】
Regarding Pre-order Items: Depending on the release date, delivery may not be possible on the requested delivery date. Additionally, depending on the release date, shipment may take more days than regular products. Pre-order items cannot be shipped bundled with regular products.
Regarding Delivery Boxes: If you wish to have your items delivered to a delivery box, please specify this in the free-form text field.
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Trackable Mail Service (Mail Service)
【Carrier】 Japan Post
【Shipping Service Name】 Click Post
【Shipping Fee】 Free
【Product Shipping Timing】
Bank transfers, etc. (Advance payment): Orders will be shipped within 3 business days after payment confirmation.
Credit card payments, etc.: Orders will be shipped within 3 business days after order confirmation.
【Estimated Delivery Time (After Shipment)】 Approximately 2 to 3 days
// 【Remarks】
【Remarks】
Shipments will be dispatched via Japan Post's Click Post service.
As delivery is made via mailbox posting, a requested delivery time slot and date cannot be specified.
Depending on the number of items ordered, if the package exceeds the Yu-Packet standards, the shipping method will be changed to the courier service (Sagawa Express).
■ International Shipping (United States)
Currently, shipping outside of Japan is available to the United States only.
【Carrier】 FedEx / DHL / Japan Post (Airmail)
【Shipping Fee】 Flat rate of $40
【Product Shipping Timing】 Orders will be shipped within 2 to 3 business days after confirmation of order and payment.
【Estimated Delivery Time (After Shipment)】 Approximately 4 to 8 business days
【Customs Duties and Taxes (DDP)】
To ensure our customers can shop with peace of mind, our store adopts "Delivered Duty Paid (DDP)." All customs duties and customs clearance fees incurred upon importation into the United States will be fully borne by our store. Please rest assured that you will not be charged any additional fees upon delivery.